Shipping & Returns

Shipping

Order Total UPS Ground 2nd Day Air Overnight
$0.00 – $250 $12.95 $40 $65
over $251 5% of total 15% of total $20% of total

MA residents add 6.25% sales tax.

Shipping charges are based on your gross order amount before any coupons, discounts or sales are applied.

For orders shipping to Alaska, Hawaii, Puerto Rico, US Virgin Islands & Canada, please add $25.00. Additionally, please note that the checkout amount does not include any duties, taxes or brokerage fees that may be applied. The customer is responsible for all fees relating to shipping to Canada.If you do get charged, they will charge you at the time of delivery. If you refuse the shipment because of these fees, we can refund you for the products when we receive them back (with the exception of final sales), but we can NOT refund any shipping or return shipping fees.

We regret that we cannot ship to foreign countries.

Please note that orders can take up to five business days to process, in addition to shipping time

Returns

Only returns of unused merchandise are accepted. All returns must be made within 15 days of receipt, either via Federal Express or UPS to:
The Turkish Towel Company
30 Log Bridge Road
Bldg 300 – Unit 302
Middleton, MA 01949

Any returns not contained in their original packaging will be assessed a 10% re-stocking fee.

All returned items, will be refunded the full purchase price, less the re-stocking fee (if applicable) and will be credited in the form of payment used for the original purchase. Please note the refund will be for the amount of the merchandise only, as we do not refund the shipping charges.